DealersThink builds the software behind unforgettable service. Human-first, with AI-complemented support on every call and message — so each guest interaction across fixed operations feels effortless.
One suite for the whole back half of the store — built by dealers, on top of the best technology.
Surface effective labor rate, hours-per-RO, and the metrics that move gross — then act on them. Performance you can finally see.
Right parts, right shelf, right time. Smart stocking, aging visibility, and fill-rate control that keeps techs turning wrenches.
Turn the parts counter into a storefront. Sell online and over the counter with pricing, fulfillment, and a checkout guests expect.
The same dealer-built, technology-obsessed approach is coming to the front of the store. Get early access for your variable ops team.
Join the waitlist →From the first ring to the follow-up text, DealersThink makes every interaction feel personal — because your team has the full picture, instantly.
AI extends your team — it never replaces the relationship. Guests always reach a real person when it counts.
Service history, open recalls, capacity, pricing — every agent answers with the full picture, instantly.
Nights, weekends, lunch rushes — coverage never lapses, so neither does your bookings calendar.
A modern, minimalist console your advisors actually love to use. No training manual required.
We plug into the system you already run. No data migration headache, nothing to rip out.
Your history, pricing, capacity, and people. The AI learns your shop so it sounds like your shop.
White-glove launch, then we optimize with you every week. You are never on your own.
I worked with DealersThink and they had an immediate return within 30 days. They even guided me on future plans.
I replaced my existing provider with DealersThink — they not only saved me money but gave me a much better ROI.
We were chasing a specific metric — they provided real guidance using their tools and built me a custom plan.
No calls go unanswered, and their AI reporting is amazing.
See the dealer software suite built by dealers, for dealers. Tell us about your store and we'll set up a demo.
A Service BDC (Business Development Center) is the team and software that handles a dealership's inbound service calls, texts, and online scheduling, books appointments, and follows up with customers. DealersThink pairs trained human coordinators with AI so no call goes unanswered.
Both. DealersThink is human-first and AI-complemented — AI handles routine and after-hours interactions with full DMS context, and human advisors step in for the moments that matter.
Most dealerships are live in about two weeks. DealersThink connects to your existing DMS, so there is no rip-and-replace.
Four fixed-operations products are available now: the Service BDC, Rate Improvement & KPI Data, Parts Inventory Management, and Parts Retail Solutions. Variable operations (sales, F&I, and desking) is coming soon.